Support

Email us at support@oktahubapp.pro. Write from the email address of your OktaHub account so we can find it.

Account

How do I change my sport, schedule or goals?

On the web, open Settings → Preferences. Your next training program and meal plan use the new answers.

Why are AI features off?

Programs, meal plans, weight-cut plans and Okta Coach send your profile, including health data, to an AI provider, so they need your consent first. Turn them on in Settings → AI features (web: Settings → AI & Data). You can withdraw consent there at any time.

Billing

How do I subscribe, change plan or cancel?

Subscriptions are handled on the web with Stripe. To subscribe, go to Pricing. To change plan, update your card, see invoices or cancel, open Settings → Subscription → Manage subscription on the web. A cancelled plan stays active until the end of the period you paid for.

Is there a free trial?

New accounts get a 7-day trial with Basic features. Your first paid subscription also starts with a 7-day trial.

Can I pay in the mobile app?

No. The mobile app has no purchases; it uses the plan of the account you sign in with.

Your data

How do I download my data?

On the web, open Settings → Danger Zone → Download my data. You get a JSON file.

How do I delete my account?

In the app or on the web, open Settings and choose Delete account. See Delete your account for what is deleted and what is kept.